Customer Service is an integral part of growing business and increasing revenues. Good customer service is what brings customers back and inspires “word of mouth” by not only meeting but exceeding customer expectations, and becoming any organization's strongest marketing and selling tool.

We understand the value of Customer Service and have developed the provisioning of services to our clients with Customer Service as our priority, and we ensure we work with the same focus and commitment in providing Customer Service to your customers.

Additionally, we provide services in Described Video. Our Described Video transcribers write concise scripts to allow people with visual impairments to experience television programs and films. Our team produces scripts with clear and vivid wording under the pressure of due dates. Our dedication to helping people with disabilities is realized through our commitment to quality.

We become an extension of your company by using custom scripts and screens according to your specifications, assuming your company's image anytime 24 hours a day, 7 days a week. Our customer service and presence enables us to provide services for local and national companies, giving our clients the competitive advantage. We are proud to call our call centre local to the downtown Ottawa area with exceptional billingual services.

Our organization takes the time to understand your business goals and then we utilize our experience to develop a customized solution that will help your company succeed.

Looking to Apply?

Our call centre firm located in downtown Ottawa has multiple openings for our existing customer care department. We are searching for computer savvy and sales oriented customer service representatives to join our team. Positions are available in both inbound and outbound roles.

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